Associate Director of Operations overseeing operational functions for the School Leadership Program at the University of Pennsylvania. Leading strategic initiatives and recruitment efforts while ensuring high-quality participant experiences.
Responsibilities
Provide leadership for all operational functions of the program
Oversee planning, logistics, systems design, and execution of program activities
Develop and implement recruitment strategies to meet enrollment goals
Oversee admissions processes, application systems, and communications
Monitor enrollment data and trends to inform decision-making
Ensure a high-quality and responsive participant experience
Manage budget tracking, reporting, and financial processes
Monitor revenue and expenses and support financial planning and sustainability efforts
Oversee data systems related to students, alumni, and program performance
Serve as a central point of communication for students, faculty, and partners
Collaborate with program leadership to support strategic initiatives
Requirements
A Master’s degree required and 2–3 years of related experience in program operations, higher education administration, or an equivalent combination of education and experience
Demonstrated high-level experience in program operations, enrollment management, or systems administration
Ability to exercise independent judgment and manage complex operational processes
Strong organizational, analytical, and problem-solving skills
Experience managing budgets and financial processes
Excellent written and verbal communication skills
Ability to manage multiple priorities and work effectively in a collaborative environment
Experience working with diverse stakeholders
Proficiency with standard office and program management technologies
Ability to work evenings and weekends as needed
Benefits
Health insurance
Tuition assistance
Retirement plans
Paid time off
Wellness programs
Professional development opportunities
Flexible work hours
Long-term care insurance
Adoption assistance
Discounts and special services
Job title
Associate Director of Operations – School Leadership Program
Maritime Operations Apprentice supporting maritime operations and unmanned systems in Portchester, UK. Involves planning, executing operations, and collaborating with teams on various projects.
Transmission Operations Planning Engineer at Xcel Energy responsible for major engineering projects. Acting as a subject matter expert and managing complex engineering tasks while collaborating with teams.
Operations Manager overseeing high - performing safe operations teams across Texas locations for Xcel Energy. Driving continuous improvement and ensuring compliance with safety regulations.
HSE Advisor supporting global logistics processes, collaborating with international teams to reduce risks and ensure compliance in Hamburg. Focused on building a strong safety culture.
Senior Director responsible for end - to - end pricing execution, membership eligibility, and vendor operations in healthcare distribution. Leading teams in a financial and compliance - sensitive environment.
Process Improvement Lead Analyst at Citi driving end - to - end design and execution of dispute transformation initiatives using emerging technologies. Collaborating with cross - functional teams for operational success.
Ops Support Assistant providing operations support services at Citi, coordinating between operations staff and clients. Aiding in decision - making, workflow, and maintaining departmental standards.
Logistics Analyst supporting inventory control and relationships with carriers. Joining the logistics operations team at Teltec Solutions in Florianópolis, Brazil.
Office Coordinator at Agworld ensuring efficient operations in the Perth office to support agricultural data collaboration. Engaging with diverse stakeholders to maintain a positive office environment.