Manager, Clinical Science (Neuropsychiatry) managing study execution and collaboration with cross - functional teams at Johnson & Johnson. Ensuring compliance and quality in clinical trial protocols and reporting.
About the role
- Operations Coordinator managing guest transitions and ensuring apartment quality for vacation rentals at Ukio. Focused on guest check-ins and check-outs, providing a five-star experience.
Responsibilities
- Manage the guest operations from check-in to check-out which includes resolution of guest requests and complaints
- Ensure the cleanliness and high quality condition of the apartments
- Assist the sales team with some visits for the apartments for potential customers.
- Provide data-driven recommendations and process improvements to drive higher operational efficiency, customer service, and quality of stays
- Conduct regular check-in inspections to ensure the apartments meet or exceed quality and cleanliness standards
- Manage the guest´s access to apartments; key management and keyless access codes and communicate these with GX team
- Check-In Instructions: Assist the GX team when requested on details about the apartment and building entrance instructions.
- Manage welcome kits and cleaning essentials inventory
- Coordinate with housekeeping, maintenance and other teams to schedule tasks and ensure a timely turnaround between guest stays
- Replace all essential items and cleaning supplies in apartments in between guests
- Schedule and supervise the check-out cleaning of apartments
- Conduct check-out procedure
- Report and track the completion of maintenance and furniture replacement tasks that result from check-out
- Provide feedback to the design team about furniture quality
- Maintain oversight on expenditures and costs as an integral part of the guest operations responsibilities
Requirements
- You have 1+ years of operational and/or customer service experience in hospitality/vacation rental industry
- Previous experience using Property Management Systems
- Able to work from office but also out and around
- Valid driving license is a plus
- Hands on & resolutive attitude
- Comfortable working in cross-functional teams
- Fluency in Spanish and English required
Benefits
- Private Health Insurance with ALAN
- Flexible retribution with Payflow
- UKIO Anniversary gift
- Team buildings and office events
- Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
- Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
- An amazing internal culture and no dress code!
- International working environment with many different nationalities!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Head of Operations for FNBO's Wealth Division, overseeing operational excellence and transformation. Managing cross - functional teams to deliver exceptional client experiences and regulatory compliance.
Barista preparing and serving beverages and food at a specialty coffee shop. Delivering exceptional customer service and maintaining high standards of product knowledge.
Intern providing support in data entry and document logging for misroute cases at Teleport. Role focused on accuracy and supporting logistics operations in Southeast Asia.
Order Operations Specialist managing compliance and operational excellence for sales teams at Smartsheet. Analyzing complex deals and collaborating with cross - functional teams in a multinational environment.
Operations Executive supporting daily US polymer distribution operations at Tricon. Managing logistics, order processing, and ERP updates in a hybrid work environment.
Private Client Operations Intern assisting with process improvement and client engagement initiatives at Toyota Insurance. Focus on automation, data management, and operational efficiency within the insurance sector.
Senior Commercial Operations Contract Manager for GE Vernova, focusing on contract negotiations and risk management in energy solutions. Collaborating with cross - functional teams to ensure compliance and value creation.
Operational Excellence & Standards Leader improving service delivery and transformation initiatives for GE Vernova. Leading operational excellence and building a culture of continuous improvement across North America.
Lead cross - functional teams to enhance retention and growth strategies for Gartner’s largest clients. Oversee strategic initiatives and collaborate with senior leaders across the organization.