Hybrid Manager, Learning Analytics

at Kaplan Test Prep

• Job title: Manager, Learning Analytics
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Tech skills: Python, SQL
• Location requirements: Hybrid, Bangalore, India

About the role

• Learning Analytics Manager leading AI-driven learning projects at Kaplan. Collaborating with teams and mentoring staff to improve educational outcomes through data analytics and technology.

Responsibilities

• Work closely with the Director of Psychometrics and Learning Analytics on the assessment and learning analytic projects.
• Develop and execute learning analytical initiatives which are aligned with organizational goals to improve learners’ experience and outcomes in online learning environments.
• Lead a team of research scientists and data analysts to deliver the projects end-to-end.
• Provide project management and team leadership.
• Perform the full range of learning analytics activities including, but not limited to, descriptive analytics, predictive analytics, data mining, causal inference, machine learning, network analysis, and analytic dashboards.
• Apply ML and AI models to identify learning gain, model learner’s behaviors, segmentation, at-risk prediction, develop learning metrics, recommend personalized learning paths, and improve learning product effectiveness.
• Extract, preprocess, manipulate, analyze & interpret complex data from various corporate data sources.
• Ensure the accuracy, integrity and ethical use of learner data.
• Develop advanced analytic algorithms and solutions, derive key observations, findings, insights, and formulate actionable recommendations.
• Collaborate with psychometricians, data scientists, content developers, platform engineers, product and business owners, and other stakeholders to solve product and business problems.
• Prepare technical reports, whitepapers, and related documents.
• Present to key business partners and stakeholders.
• Mentor team members and provide guidance on project directions and technical challenges.

Requirements

• Masters Degree in Data Science, Statistics, Educational Technology, Computer Science, Psychometrics or a related field with strong quantitative focus
• 5 years of experience in learning analytical or education technology roles and proven experience managing teams.
• Track record of work experience with learners’ data and learning analytical projects.
• Proven experience effectively managing productive and engaged teams.
• Proficient in R/ Python or one programming language.
• Proficient in data manipulation, applied statistics, and ML and AI models.
• Excellent working knowledge of SQL and data visualization tools.
• Excellent verbal, written, and interpersonal communication skills.

Benefits

• Hybrid work model provides a flexible work/life balance
• Voluntary Provident Fund is an additional voluntary contribution scheme associated with the statutory Employee Provident Fund (EPF)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes National holidays(10), Earned leaves(15), sick leave(12), plus one (1) volunteer day to participate and give back to our local communities
• Gratuity is applicable upon completion of 5 years as per the Gratuity Act