Product Owner managing customer onboarding across digital and traditional channels. Overseeing compliance and integration with Core Banking Systems in a fast - growing bank.
About the role
- Lead the UK product team at JustPark, driving product strategy and execution across B2C and B2B platforms.
Responsibilities
- **Key Responsibilities**
- Product Strategy & Execution
- Define and drive the UK product strategy in partnership with the SVP Product & Engineering across our P2P marketplace, B2B partnerships, events platform, and operational tooling
- Translate business objectives into a coherent product roadmap that balances customer needs with commercial imperatives
- Own product development from concept through launch, ensuring high ROI and measurable impact
- Partner with Engineering leadership to ensure technical feasibility and optimal delivery
- Make data-driven decisions using analytics, user research, thousands of customer reviews, and marketplace metrics
- Team Leadership
- Provide hands-on coaching and development for a team of product managers at varying experience levels
- Foster a culture of ownership, experimentation, and continuous improvement
- Conduct regular 1:1s, performance reviews, and career development discussions
- Recruit and onboard additional product talent as the team scales
- Bridge product and design collaboration, working closely with the Lead Product Designer
- Drive a quality-first mindset across the team, ensuring deliverables meet high standards and create measurable impact for users and the business
- Cross-Functional Collaboration
- Work in lockstep with Engineering Heads to align on technical roadmaps and resource allocation
- Partner with Commercial, Operations, Marketing, Product Marketing, and Data teams to ensure product initiatives deliver business outcomes
- Present product strategy and progress to senior leadership and key stakeholders
- Facilitate cross-functional workshops and alignment sessions
- Champion user-centered thinking across the organization
- Process & Ways of Working
- Partner with Engineering leadership, the Delivery Manager, and SVP to evolve our product development processes
- Assess current Agile practices and recommend improvements that increase velocity without adding bureaucracy
- Champion product analytics and experimentation culture across the organization
- Enhance cross-functional communication and alignment between Product, Engineering, and Commercial teams
- Build stronger feedback loops between customer insights and product development
- Implement best practices from marketplace and ecommerce environments
- Establish clear frameworks for prioritization, feature development, and success measurement
- Hands-On Product Ownership
- Own 1-2 strategic product initiatives personally, maintaining your product craft
- Write PRDs, define requirements, and work directly with engineering squads
- Conduct user research, analyze data, and validate hypotheses
- Ensure products launch on schedule with proper go-to-market coordination
Requirements
- **Essential Experience**
- 5-7+ years in product management with at least 2+ years leading other product managers
- Proven marketplace or multi-sided platform experience
- Strong mobile app product experience (native iOS/Android) combined with responsive web - you've shipped consumer-facing apps at scale with demonstrable impact on user engagement, retention, and conversion.
- Ecommerce fundamentals: payments, conversion optimization, checkout flows, user retention
- Startup or scaleup environment - you've operated with pace, ambiguity, and resource constraints
- Technical fluency - you can discuss APIs, system architecture, and technical trade-offs with engineering teams
- Data-driven mindset - comfortable with SQL, analytics tools, and experimentation platforms
- Team development - demonstrated success coaching and developing product managers**
- **What Makes You Stand Out**
- Experience with two-sided marketplaces where you've balanced supply and demand dynamics
- Background in location-based or mobility services (transport, logistics, delivery)
- Track record of 0-1 product launches or taking products through significant pivots
- Familiarity with event ticketing, venue operations, or B2B SaaS models
- Understanding of compliance-heavy environments (payments, data security)
- Experience implementing product operations frameworks or ways of working improvements
- Previous exposure to Laravel/PHP, TypeScript, or AWS ecosystems**
Benefits
- **Recharge your batteries**
- Generous holiday policy: 25 days + bank holidays + managers have the ability to grant up to 5 extra days for high performance (total of 38 days a year)
- Free lunch on all office days via Feedr with the option to choose your preferred meal or cuisine everyday
- Free snacks & drinks on all office days**
- **Investment in you and your wellbeing**
- Private Medical Insurance with Vitality
- Life assurance through YuLife
- £25 credit to use for eye tests a year
- Free O2 concert tickets through our partnership with The O2**
- **Simplifying journeys so you can breathe easier**
- £50 parking credit per month to use via JustPark
- Cycle-to-work salary sacrifice scheme
- EV salary sacrifice car scheme via Octopus Energy**
- **We look out for your family**
- Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks of fully-paid paternity leave
- Help finding great childcare, with funded hours via Koru Kids**
- **Look after the pennies**
- Competitive pension offering with standard and salary sacrifice pension options**
- **Success is best when it's shared**
- Quarterly away days with the whole UK team - we all go off-site each quarter to celebrate our achievements
- Quarterly team social budget to recharge and bond with your team
- Lots of social activities and celebrations on our gorgeous rooftop in King’s Cross
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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