IT Director coordinating design and optimization of OpenShift platform at USAA. Driving strategic direction, risk management, and vendor oversight in technology support functions.
About the role
- Lead our North American facilities management team, delivering maintenance and soft services while overseeing engineering operations, critical systems, and business activities.
- Manage the delivery of all Facilities and Engineering Services to the portfolio per all agreed policies, procedures, and contract scope.
- Interface with Call Center, CMMS, Facility Management, Supply Chain Management, Engineering, Energy & Sustainability, Project Development Services (PDS), Integrated Portfolio Services (IPS), Technology, and Finance teams on special projects, including enhancement opportunities and process improvements.
- Manage regional team members at a management level to ensure the performance of their teams as well as the maintenance and upkeep of the facilities, and address issues or escalations.
- Manage vendor performance, ensuring services are delivered per the contract and to agreed standards.
- Drive initiatives such as savings programs, benchmarking, best practices, and continuous improvement, as well as thought leadership engagements.
- Maintain adherence to all account governance processes, partner with the Account Director and client on account governance evolution.
- Comply with client-specific and JLL accounting/contracting practices, policies, and procedures, including but not limited to ethics and business practices.
Requirements
- 10+ years of facilities management experience, AND a bachelor's degree or higher OR 14+ years of facilities management experience, managing multiple facilities AND Proven record of success managing multiple sites with large square footage (1m+ sq. ft.)
- Knowledge of mechanical, electrical, plumbing, and fire suppression systems
- Experience managing corporate and employee services, vendors, and capital projects.
- Demonstrates a sound understanding of risk management and the running of schedules, budgets, contracts, invoices, and processes.
- Demonstrable capability to deal with ambiguity and solve complex problems effectively; knows when to escalate
- Strategic thinker with strong implementation and change management understanding.
- Understanding of commercial leases, contract documents, and routine accounting methods.
- Proficient in MS Office and Work Order systems (CMMSs).
- Superior financial skills and budgeting/forecasting experience.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
BH
Bon Secours Mercy HealthExecutive Director – Lab Services
Executive Director Lab Services overseeing group labs at Bon Secours Mercy Health in Virginia. Ensuring financial compliance and promoting strategic laboratory services across the region.
CS
Center for Health Care StrategiesDirector, Credentials Verification Office – CVO
Director overseeing credentialing verification program in children's health system. Responsible for operational management, compliance, and staff development in Wilmington.
ID
InterContinental Lyon - Hotel DieuDirecteur Hébergement – H/F
Director of Accommodation at InterContinental Lyon overseeing guest services for a luxury hotel. Leading various departments to ensure exceptional hospitality experience.
VC
Vestiaire CollectivePayment Fraud Director
Payment Fraud Director at Vestiaire Collective transforming the fashion industry through a sustainable marketplace. Leading payment ecosystem evolution and fraud prevention across 70+ countries.
DS
dsm-firmenichAssociate Fragrance Development Director
Associate Fragrance Development Director at dsm - firmenich developing innovative fragrances for clients in the fine fragrance category. Leading projects and collaborating with cross - functional teams to elevate brands through olfaction solutions.
TG
The Wilshire GroupInterim Director of Revenue Cycle
Interim Director of Revenue Cycle overseeing revenue cycle operations for healthcare organization. Ensuring compliance and operational oversight while leading key initiatives in Alaska with a hybrid work model.
SS
Southern Glazer's Wine & SpiritsDirector – Chain/Retail Accounts
Director of Chain/Retail Accounts overseeing key account strategies and managing a team for a premier wine distributor. Responsible for sales, marketing, and customer relations to achieve business objectives.
FI
Fitch Group, Inc.Senior Director, Commercial Strategy
Senior Director developing pricing and packaging strategies to grow Fitch Solutions' revenue. Leading a team and collaborating cross - functionally to enhance competitiveness in the market.
FI
Fitch Group, Inc.Associate Director – Business and Relationship Management
Associate Director or Director managing Business and Relationship Management at Fitch Ratings. Focused on developing Fitch’s regional ratings portfolio across Africa from the London office.