Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst within Product Management Team crafting aviation software solutions. Collaborating with technical teams to improve user experiences and meet customer needs in business aviation.
Responsibilities
- Facilitate our product visions by researching, ideating, sketching, and testing high-quality user experiences for our business aviation products.
- Continuously improve our product’s usability; Identify problems and devise solutions.
- Translate concepts into deliverables: wireframes, user stories, user journeys and more.
- Work with stakeholders to understand and define project requirements, audience, metrics, and vision.
- Work with the developers to identify technical implementation options and creative solutions.
- Make strategic design and user-experience decisions based on theory and research.
- Take a user-centered design approach to rapidly test and iterate design(s).
- Collaborate with other team members (analysts, designers, developers, product owners, QA, project managers).
- Assist in creating supporting documentation such as release notes, user guides, and other supporting content.
Requirements
- Bachelor's or Master's degree in a related field, such as Business Administration, Information Systems, Computer Science, or Engineering.
- 3+ year experience in a related field such as business analysis, project management, and/or software development.
- 1+ years experience in aviation, business aviation, inventory management, maintenance tracking and/or other aviation data.
- Certification in business analysis is a plus.
- Previous hands-on experience in relevant projects such as database management, data integration, and digital transformation.
- Previous experience with data warehousing technologies such as ETL (extract, transform, load), data integration, and data analytics is highly desired.
- Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365)
- Experience writing project requirements, in user story format, with detailed acceptance criteria/feature documentation.
- Experience working in Agile/Scrum development process.
Benefits
- insurance offerings such as medical, dental, vision
- retirement savings programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Graduate Business Analyst supporting global business operations at an international provider of institutional debt administration services. Responsible for delivering key initiatives by aligning people, processes, technology, and data.
Sales Business Analyst key member in presales organization at Malbek, translating customer requirements into solution demonstrations. Supports RFP driven sales motions by analyzing customer requirements.
Lead Business Analyst responsible for translating business strategy into operational model and requirements at Manulife. Collaborating with stakeholders to ensure successful delivery of projects while supporting compliance and audit standards.
Technical Business Analyst within Flutter Functions division shaping IT solutions and ensuring alignment with business objectives. Collaborating across teams for operational efficiency and secure technology delivery.
Technical Payments Business Analyst translating business needs into actionable technical requirements. Collaborating with stakeholders on payment flows, APIs, and complex workflows in a hybrid model.
Jr Business Analyst at CEVA Logistics supporting data analysis and visualization for business decision - making. Engage with product management and provide insights to improve KPIs and processes.
Incident Support Analyst tracking local partners performance in a fintech environment, ensuring prompt issue resolution and escalation.
FPGA Simulation Solutions Analyst working in a hybrid environment to support real - time simulation solutions. Collaborating with teams on complex client projects and providing technical expertise.
Business Analyst supporting digital transformation in a government - related project, engaging with clients to improve financial processes and systems. Facilitating requirement gathering and documentation using agile methodologies.