Senior Business Analyst role at Transport for NSW, engaging stakeholders and improving business systems and processes. Hybrid position responsible for complex initiatives and investment planning.
Responsibilities
Work as a Senior Business Analyst, responsible for providing detailed analysis, evaluation and facilitating the development and implementation of improvements to business systems, processes and workflows
Engage with stakeholders to capture business needs and develop clear roadmaps
Prepare high quality investment briefs that outline any issues, context, costs, and priority to support informed funding decisions
Apply and monitor the use of appropriate modelling, analysis tools, and standards
Identify and deliver business improvement opportunities across a portfolio of often complex initiatives
Develop opportunities to enhance investment planning and delivery processes, including proposals for senior leadership
Oversee the development and improvement of monitoring and reporting systems, including supporting benefits realisation reviews
Coordinate the development of specifications with specialists to translate user needs into clear technical requirements
Maintain up to date knowledge of business analysis best practices and promoting their adoption internally
Requirements
Significant experience as a technology focused Business Analyst and/or Systems Analyst
Strong process mapping/roadmap planning skills, with the ability to translate business goals into structured, phased delivery plans
Relevant industry certification such as IIBA (ECBA/CCBA/CBAP), PMI PBA, BCS Business Analysis, ITIL, or equivalent
Solid experience developing and enhancing internal processes with diverse technical capabilities and maturity stages
Ability to manage conflicting or competing priorities while consistently meeting deadlines
Preferred but not essential: Maritime sector experience (or comparable industry exposure)
Experience with cloud platforms
Understanding of integration technologies and APIs
Benefits
Flexible work options may be available
Support for Aboriginal people and people living with disability
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