Hybrid Senior Account Manager

Posted 15 hours ago

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About the role

  • Senior Account Manager managing existing client relationships and securing new accounts in digital marketing agency. Leading pitches and coordinating with colleagues to meet client needs.

Responsibilities

  • Manage existing client relationships to maximize renewal rate and identify upsell/cross-sell opportunities.
  • Explain client business objectives and how our work delivers on those goals.
  • Nurture positive, collaborative working relationships with clients, colleagues and third-party partners.
  • Coordinate across capabilities autonomously to manage client needs.
  • Lead pitches with new prospects.

Requirements

  • Fluency in Korean and English
  • Experience (5 years preferred) in digital marketing sales or account management at an agency.
  • Proficient in Google Suite products and project management tools.
  • Experience with at least one of the following
  • Analytics (Google Analytics, Adobe Analytics, Amplitude…).
  • Integrated paid media (social, digital, SEM).
  • Generative Engine Marketing (AI search visibility).
  • You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
  • You embrace challenges as opportunities and seek feedback to enhance your skills.
  • You seek and implement solutions to improve and automate processes.
  • You create unique ideas and experiment with new methods and technologies to solve complex issues.
  • You're good at adapting strategies and plans to navigate unforeseen circumstances.

Benefits

  • You'll be eligible to join our discretionary annual bonus scheme.
  • Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
  • Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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