Sales Development Representative responsible for identifying and qualifying sales opportunities at Ironclad. Engaging with prospects and supporting their understanding of our AI contracting platform.
Responsibilities
Represent Ironclad as the first point of interaction for prospective customers, providing a exceptional customer experience in every interaction
Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business
Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executives in next steps
Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions
Effectively manage inbound leads through the funnel with a tight, process-oriented approach in order to drive strong speed-to-lead and conversion rates
Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail
Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams
Build trusting relationships with prospects and actively nurture warm leads into sales opportunities
Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion
Requirements
Strong written and verbal communication skills (via email, phone, video)
Strong relationship-building skills
Proven creative problem-solving approach and strong analytical skills
Highly adaptable and enjoys operating in a fast-paced environment
Has a growth-mindset, is curious and passionate about learning
Strong desire and ability to move up within a sales organization
Excellent collaboration skills
Experience in a sales or customer-facing role (preferred)
Proficiency with Salesforce CRM (preferred)
Understanding of sales process and applicable tools (preferred)
Benefits
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
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