Technician for customer service at Nohl Brandschutz GmbH handling fire protection systems inspection and service. Requires technical expertise and customer service skills with travel readiness.
About the role
- CX Account Specialist providing first class customer support for customer quotes and orders in Brno, Czech Republic. Engaging with teams to resolve issues and enhance customer satisfaction.
Responsibilities
- Managing assigned customer portfolio
- Supporting customers with quotes and orders, answering, and coordinating customer requests
- Building knowledge about the customers, keeping records in Salesforce CRM system
- Managing cases in Salesforce CRM system
- Active cooperation with other customer experience and other teams
- Supporting the team with back-ups of other customer portfolios if necessary
- Playing a critical part in continuous improvement of team culture and customer satisfaction
Requirements
- Communicative level of English
- Excellent communication skills are crucial
- PC literacy (MS Office)
- SAP/Salesforce/Oracle or other CRM system experience is an advantage
Benefits
- Motivating salary and annual bonuses
- Meal vouchers
- Equity grant (company shares)
- Flexipass vouchers 750 CZK or Multisport Card for free
- 5 weeks of holiday, sick days, Volunteering day
- Celebrate your birthday (day off)
- Flexible working hours
- Possibility of Home Office
- Contribution to language/professional courses 6000 CZK
- Contribution to pension and life insurance
- Mobile service employee program
- Pleasant and modern working environment close to the city center
- Refreshment at the workplace for free
- Employee assistance program
- LinkedIn Learning free access
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Service Technician performing maintenance and commissioning of fire protection systems at customer sites. Requires travel and on - call availability for emergency services.
Monteur für den Kundenservice maintaining fire protection systems, managing installations and service calls. Joining VINCI Energies, a market leader in building solutions based in Nürnberg.
Monteur für den Kundenservice bei INSPA Industrieservice für Pumpenantriebe GmbH. Durchführung von Wartungsarbeiten an Löschpumpenaggregaten und technische Einweisung der Kunden.
Elektriker für den Kundenservice bei GFA, verantwortlich für Inbetriebnahme und Wartung von Brandmeldeanlagen. Kundenservice und Selbstständigkeit bei Elektrikproblemen sind erforderlich.
Electrician for customer service handling installation and maintenance of fire protection systems. Join VINCI Energies for customized solutions in building services and management.
Electrician for customer service handling installation and maintenance of fire protection systems. Providing customer service and on - call support with a focus on electrical systems.
Monteur für den Kundenservice im Bereich Brandschutzanlagen, tätig in der Wartung, Inbetriebnahme und Erweiterung von Brandschutzanlagen beim Kunden. Erfordert Reisebereitschaft und Kundenserviceerfahrung.
Customer Service Agent driving for Coles Supermarkets, delivering customer orders and ensuring high packing standards. Flexible hours are required, including weekends and evenings.
Multinational Customer Service Specialist in International insurance servicing clients in cooperation with external partners. Contributing to the management of insurance in the Asia Pacific region.