About the role

  • Account Manager managing client service and communication in the personal lines insurance sector. Overseeing administrative processes and mentoring team members for a major insurance brokerage.

Responsibilities

  • Responsible for overseeing client service and communication, ensuring excellence in every interaction.
  • Managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
  • Handling proposals, AORs (Agency of Record), cancellations, and policy reviews.
  • Managing incoming correspondence and facilitating effective team communication.
  • Delegating work to Account Associates and mentoring team members.

Requirements

  • 5+ years of industry experience
  • State required active licensing
  • Exceptional customer service and communication skills
  • Strong multi-tasking, organizational, delegation, and decision-making skills
  • High accuracy in handling large work volumes
  • Proficiency in MS Office (Outlook, Word, Excel)
  • High School diploma (or equivalent)

Benefits

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Employee stock plan participation
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment

Job title

Account Manager – Personal Lines

Job type

Experience level

Mid levelSenior

Salary

$70,304 - $75,000 per year

Degree requirement

High School Diploma

Location requirements

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