Account Executive driving sales for Shyfter, a SaaS HR - Tech startup, in France. Focused on conquering and signing deals in the French market while leading the sales cycle.
About the role
- Sales Consultant role supporting travelers and agents through sales and service interactions. Join Intrepid in Toronto to maximize sales and provide exceptional service in a hybrid environment.
Responsibilities
- Maximize sales and delivering exceptional service
- Develop deep product knowledge
- Ensure every booking is managed with care, accuracy, and attention to detail
- Handle a mix of sales and customer service interactions across phone, email, live chat, and social media
- Support travellers and agent partners every step of the way, from the first enquiry to departure day
- Work a rotating roster across 7 days, with shifts between 9:00AM EST and 8:00PM EST, including weekends
Requirements
- Experience in sales and/or customer service, with a proven ability to connect with people, understand their needs, and convert enquiries into bookings.
- Confidence working towards targets and KPIs - you're results-driven and love celebrating wins.
- Strong communication skills in spoken and written English, with experience handling customer interactions via phone, email, and live chat.
- Solid computer skills, including Microsoft Office, CRM systems (ideally Salesforce), and travel booking platforms.
- Great attention to detail and strong organizational skills to ensure accuracy in bookings and customer files.
- A collaborative, team-focused attitude, ideally with personal or professional travel experience and/or experience in the travel industry.
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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