Account Manager at FiscalNote serving and growing relationships with elected official offices. Ensuring clients use products to meet their goals with a focus on retention and contract expansion.
About the role
- Senior Account Manager at Intragen managing key IAM accounts within the Benelux region. Focused on client relationship growth and business development in cybersecurity solutions.
Responsibilities
- Client Relationship Management: Build and maintain strong, long-term relationships with key clients across the Benelux region.
- Account Growth & Renewals: Identify upsell and cross-sell opportunities within existing accounts.
- Business Development Support: Work closely with the new business sales team to support a smooth handover of new clients.
- IAM Solutions Expertise: Develop and maintain a thorough understanding of Intragen's IAM services.
- Client Onboarding & Success: Manage onboarding for new clients, ensuring smooth transition and handover to Operations and Finance teams.
- Stakeholder Engagement: Engage confidently at all levels — from project teams through to C-suite.
- Reporting & Forecasting: Provide accurate and regular reporting on account status, pipeline, revenue forecasts, and client satisfaction.
- Market Awareness: Stay informed on the latest IAM trends, threats, and regulatory developments.
Requirements
- 3–5 years of experience in account management, client success, or sales within the IAM, cybersecurity, or wider technology sector.
- Proven track record of managing and growing client accounts, achieving retention and revenue targets.
- Strong understanding of IAM concepts and solutions — experience with platforms such as Okta, SailPoint, One Identity, or CyberArk is a significant advantage.
- Confident, credible communicator — able to engage with technical and non-technical stakeholders at all levels, including C-suite.
- Commercially minded with excellent negotiation and relationship-building skills.
- Fluent Dutch and English — written and verbal. This is essential for the Benelux market.
- Self-motivated, structured, and accountable — able to manage a portfolio of accounts independently.
- Experience using CRM tools (HubSpot preferred) to manage pipeline and client activity.
- Collaborative team player who works well with technical, delivery, and finance colleagues.
Benefits
- Competitive salary, commission structure, and benefits package.
- Hybrid working — with flexibility and a base at our Zoeterwoude office (Stadhouderslaan 900).
- 5 dedicated training days per year and ongoing professional development.
- Bonusly Reward Platform and Employee of the Quarter award.
- Birthday day off to celebrate you!
- A supportive, innovative, and collaborative culture — Great Place to Work certified.
Job title
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Experience level
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Not specified
Degree requirement
Tech skills
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