Hybrid Account Executive, MidMarket, LATAM

Posted 12 hours ago

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About the role

  • Mid-Market Account Executive responsible for driving new client acquisition in LATAM region for Intercom. Engaging with companies to enhance their customer service experience with AI solutions.

Responsibilities

  • Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
  • Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
  • Provide timely and accurate forecasts and clear visibility on revenue performance
  • Stay updated on product knowledge and evolving processes
  • Develop and deliver tailored product demos to address each client’s unique challenges and needs
  • Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
  • Focus on exceeding sales targets and demonstrating competitiveness.
  • Engage in team development and mentoring.
  • Represent the voice of the customer to cross-functional teams (Marketing, Product).
  • Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
  • Adapt quickly to changes in market conditions, customer needs, and product updates
  • Use creative problem-solving to overcome obstacles and close deals
  • Leverage sales tools and CRM software to track leads, progress, and activities
  • Negotiate contract terms to close deals while maintaining healthy margins
  • Exhibit grit and determination to succeed, overcoming challenges and driving results.
  • Willingness to travel within the country to support client needs and business objectives

Requirements

  • 4+ years of experience as an Account Executive.
  • 2+ years of SaaS experience selling similar products.
  • Must be fluent in Portuguese; proficiency in Spanish is also a plus.
  • Strong sales instincts and track record hitting and exceeding quota
  • Exceptional written and verbal communication
  • Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
  • Ability to close net new business in a competitive landscape
  • Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for employees, friends, and family!

Job title

Account Executive, MidMarket, LATAM

Job type

Experience level

Mid levelSenior

Salary

$226,000 - $270,000 per year

Degree requirement

No Education Requirement

Location requirements

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