Sales Operations Analyst supporting commercial strategy at a global technology company in Brazil. Focused on data - driven decision - making and performance analysis for sales operations.
About the role
- Logistics Operations Manager overseeing the logistics and supplier performance in Malaysia at Intel. Responsible for supplier governance, process improvement, and operational excellence in high-volume environments.
Responsibilities
- Manage suppliers for the storage or movement of inbound, interplant, and outbound material, equipment, and finished goods.
- Monitor and benchmark supplier services against SLAs and guide suppliers to evolve service levels in line with Intel requirements.
- Own KPIs such as GPI, CDD/POD adherence, cost per box/carton/pallet/sqft/transaction/head, and quality metrics.
- Report progress against agreed schedule, scope, cost, and quality constraints to senior leaders regularly.
- Oversee bonded and LMW warehouse operations for KM ramp, including space optimization, pallet inflow management, and surge coverage during conversion windows.
- Gather data on existing processes, analyze defects and inefficiencies, and implement best practices.
- Support SAP/WMS changes (plant codes, bin management, label/MMID hygiene) and ensure customs/trade compliance for bonded and LMW flows.
- Track and resolve shipping, warehouse, and carrier errors, as well as logistics exceptions, ensuring minimal impact on customer service.
- Build strong relationships with cross-functional teams and logistics service providers to ensure smooth process flow and efficient delivery of products to customers.
Requirements
- Bachelor's degree in Engineering, Manufacturing, Supply Chain, or related discipline.
- Minimum 10 years of experience in logistics operations or 3PL management, preferably in high-volume or ramp environments.
- Strong knowledge of warehouse operations, bonded/LMW compliance, and supplier governance.
- Good knowledge of Malaysia customs regulations and experience working with local customs and brokers.
- Demonstrated ability to operate with a high degree of autonomy, providing leadership through strong ownership, sound judgment, and decisive problem‑solving in complex operational environments.
- Proficiency in SAP/WMS systems, inventory control, and performance metric tracking.
- Excellent analytical skills and ability to leverage data for decision-making and process improvement.
- Strong communication and stakeholder management skills to influence across global teams.
Benefits
- Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment.
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