Hybrid Assistant Manager – Operations, Limited Partners

at S&P Global

• Job title: Assistant Manager – Operations, Limited Partners
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Penang, Malaysia

About the role

• Assistant Manager overseeing Private Markets data operations team, providing analytical insights for S&P Global. Leading data-driven strategies and ensuring operational excellence in managing financial documents.

Responsibilities

• Manage a team that will process and analyze financial documents received from General/Limited Partners, including capital calls, distributions, financial statements, and schedules of investments.
• Develop Data-Driven Strategies: Formulate and implement data-driven strategies that balance technical and product knowledge, collaborating with multiple teams to create best-in-class private markets solutions.
• Lead Data Quality Projects: Oversee and implement data quality projects that align with evolving business priorities, ensuring high standards of data integrity.
• Identify and Develop New Datasets: Identify opportunities for new datasets within the market landscape and support the development of strategies to incorporate them into existing frameworks.
• Foster a People-First Mindset: Demonstrate empathy and support team members, especially during challenging times, promoting a culture of well-being and collaboration.
• Motivate and Mentor Team: Encourage team motivation, facilitate career progression discussions, and execute succession planning to nurture talent within the team.
• Develop Technical Acumen: Enhance the technical skills of the team, preparing them for future growth and evolving industry demands.
• Set SMART Objectives: Establish SMART objectives for team members, actively manage performance, and communicate the Pay for Performance culture and its linkage to rewards.
• Monitor Team Performance: Track and communicate team performance metrics, including time utilization and quality statistics, while setting challenging benchmarks for resource efficiency.
• Mentorship: Mentor the team on industry trends and large-scale data projects, providing guidance on business initiatives.
• Project Execution: Manage short-term and long-term projects from resource planning to execution, collaborating closely with the Data Management team to ensure alignment and effectiveness.
• Stakeholder Management: Drive constructive conversations with the leadership team and stakeholders across various locations, ensuring alignment on goals and expectations.
• Promote Innovation through Lean & Automation: Advocate for a culture of innovation by understanding processes and workflows, generating ideas to eliminate content gaps and establish best practices.
• Timely Execution: Ensure all critical timelines and requirements for business-as-usual workflows, KPIs, and projects are met, demonstrating problem-solving capabilities at all levels.
• Ambassador of Organizational Values: As a people leader, embody and promote the organization’s values, culture, and strategic objectives, setting an example for the team.

Requirements

• Leadership Experience: Prior leadership experience in financial data services/alternative investments and private equity operations, with a strong focus on people management.
• Knowledge or experience in the alternative assets industry, financial services or private equity industry is preferred.
• Understanding of Market Dynamics: In-depth understanding of the mechanics of the private markets domain, with the ability to quantify trends impacting the industry and provide insightful analysis that can shape commercial decisions.
• Operational Management Skills: Proven operational management skills with a keen attention to detail, gained within a respected data company, ensuring effective oversight of data quality and performance.
• Performance Metrics Expertise: Experience in introducing and monitoring Key Performance Indicators (KPIs) and performance metrics, facilitating continuous improvement and accountability within the team.
• Feedback and Coaching Ability: Capacity to give and receive constructive feedback, providing coaching to team members to foster their professional growth and development.
• Exceptional Communication Skills: Exceptional oral and written communication skills, enabling clear articulation of complex data insights and fostering effective stakeholder engagement.
• Flexibility: Willingness to work across various shifts, including night shifts on a rotational or as-needed basis, demonstrating adaptability to meet business needs.
• Ethical Standards: Maintains high ethical standards both personally and professionally, ensuring transparency and integrity within the team.
• Team Collaboration: Strong collaboration skills with the ability to work effectively within cross-functional teams and build relationships with various stakeholders.
• Change Management Experience: Comfort with change management processes, adapting to evolving business needs and driving innovation within the team.
• Analytical Tools Proficiency: Familiarity with additional analytical tools or programming languages that enhance data analysis capabilities.
• Project Management Experience: Experience in managing projects from inception to completion, including the ability to prioritize tasks and manage resources effectively.
• Cultural Awareness: Understanding of cultural differences and the ability to navigate them effectively in a global work environment.
• Passion for Continuous Learning: Commitment to continuous learning and professional development in data analysis and emerging technologies.
• Results-Oriented Mindset: A results-oriented approach, focusing on achieving goals and delivering measurable outcomes.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.