Hybrid Loan Ops Rep IV – Payment Exceptions

Posted yesterday

Apply now

About the role

  • Loan Operations Representative at TD servicing loans through administrative tasks and customer inquiries. Handling complex inquiries and providing procedural knowledge to less experienced staff.

Responsibilities

  • Perform various administrative tasks involved in servicing Loans
  • Execute highly complex or non-routine administrative tasks with significant judgment
  • Conduct research, process incoming mail, and provide customer service
  • Make entries in general ledger and approve or review entries for accuracy
  • Assist management in developing and maintaining budget
  • Identify, audit, and rectify departmental discrepancies
  • Provide leadership and guidance to the unit or team within Loan Operations
  • Respond to complex inquiries and follow up with customers and branches

Requirements

  • High school diploma or GED
  • 3+ years related experience
  • Proven knowledge of Loan Operations policies and procedures
  • Proven computer literacy and proficiency in common PC applications
  • Proven attention to detail and ability to prioritize workload
  • Excellent interpersonal skills and written/verbal skills
  • Strong analytical and administrative abilities
  • Fidelity AM, Blue Zone, Loanserv/Sagent experience preferred

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition

Job title

Loan Ops Rep IV – Payment Exceptions

Job type

Experience level

Mid levelSenior

Salary

$23 - $29 per hour

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job