Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
About the role
- Loan Operations Representative at TD servicing loans through administrative tasks and customer inquiries. Handling complex inquiries and providing procedural knowledge to less experienced staff.
Responsibilities
- Perform various administrative tasks involved in servicing Loans
- Execute highly complex or non-routine administrative tasks with significant judgment
- Conduct research, process incoming mail, and provide customer service
- Make entries in general ledger and approve or review entries for accuracy
- Assist management in developing and maintaining budget
- Identify, audit, and rectify departmental discrepancies
- Provide leadership and guidance to the unit or team within Loan Operations
- Respond to complex inquiries and follow up with customers and branches
Requirements
- High school diploma or GED
- 3+ years related experience
- Proven knowledge of Loan Operations policies and procedures
- Proven computer literacy and proficiency in common PC applications
- Proven attention to detail and ability to prioritize workload
- Excellent interpersonal skills and written/verbal skills
- Strong analytical and administrative abilities
- Fidelity AM, Blue Zone, Loanserv/Sagent experience preferred
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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