Application Support Specialist resolving complex software issues for Trimble's AutoBid platform. Supporting MEP professionals in transitioning to digital estimating workflows in a collaborative environment.
About the role
- Customer Experience Associate managing inbound client requests for IAS, a digital media quality company. Providing client education, safeguarding data accuracy, and resolving issues with internal teams.
Responsibilities
- Manage all inbound requests from designated accounts with strong support of client needs
- Provide education to clients on IAS products and systems
- Safeguard accuracy of contracts and customer data in Salesforce
- Problem solving and dealing with client and data issues
- Liaising with internal teams to seek answers / understand the issue and working towards resolution
- Role will include support to multi-regions and teams / stakeholders
- Participate in team and/or 1:1 meeting, share updates with clients, management, and stakeholders
- Additional responsibilities and projects assigned, as needed
Requirements
- 4 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies
- Extensive Salesforce experience
- Excellent client service skills
- Knowledge of order to cash process, analysis and reporting
- Hands-on detail-oriented individual willing to be immersed in all aspects of client and finance functions
- Strong analytical, quantitative, and problem-solving skills
- Excellent oral and written communication skills
- Fluent English and French language skills are essential.
Benefits
- Equal Opportunity Employer
- Diversity and inclusiveness commitment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Logistics & Customer Service Coordinator managing Customer Data and orders within ERP system for Wholesale division. Ensuring billing accuracy and tracking delivery flow.
Customer Service/Warehouse Associate managing customer service and warehouse duties for Dal - Tile. Ensuring efficient customer transactions and material handling at the Wilmington location.
Child Support Specialist II assisting individuals with child support legal documents and court filings. Requires family law knowledge and excellent communication skills.
Principal Customer Experience Analyst at NextEra Energy designing and improving customer experiences. Involves cross - functional collaboration to enhance customer satisfaction and loyalty across touchpoints.
Customer Service Specialist responsible for maintaining impactful relationships answering client inquiries via phone, email for Coca - Cola UNITED. Engaging with clients to ensure best in class service and satisfaction.
Customer Service Assistant at Aramark UK serving food and beverages at Kinloss Barracks. Part - time role with operational support and customer service responsibilities.
Customer Support Representative ensuring smooth order processing and communication for channel partners at Shure. Managing inquiries, order status, and return processing within a hybrid working environment.
Customer Service Domestic Sales Specialist at Bremer & Leguil handling customer communication and data management. Collaborating on projects with a focus on customer service in a dynamic company.
Responsible for sales support of Export customer orders using ERP systems. Collaborating with internal departments for smooth order processing and customer communication.