Hybrid Customer Experience Representative

Posted last month

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About the role

  • Customer Experience Representative focused on enabling sales and maximizing customer outcomes at Ingram Micro. Collaborating closely with sales teams and vendors to provide insights and exceptional service.

Responsibilities

  • Deliver and maximize outcomes for aligned customers and their vendor(s)
  • Drive insights and actions for reseller partners and vendors
  • Conduct training sessions to ensure understanding of category solutions
  • Collaborate with the sales team to identify customer needs

Requirements

  • Typically requires a four-year college degree or equivalent experience
  • 2 years functional experience
  • Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services

Benefits

  • Healthcare benefits
  • Paid time off
  • Parental leave
  • 401(k) plan and company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Wellbeing benefits

Job title

Customer Experience Representative

Job type

Experience level

JuniorMid level

Salary

$47,300 - $75,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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