About the role

  • Junior Account Manager supporting aviation customers to utilize SaaS solutions efficiently. Collaborating with international teams and building long-term customer relationships.

Responsibilities

  • You will work alongside experienced Key Account Managers to support international existing customers and learn how to build and maintain successful customer relationships in a SaaS environment.
  • You will identify where our solutions provide real value and assist in developing strategies that sustainably advance our customers.
  • You will contribute to contract renewals and new agreements and learn how to structure these in line with our SaaS subscription model.
  • You will collaborate closely with product development, marketing, legal, and customer success teams to support the entire SaaS lifecycle – from onboarding to long-term customer retention.
  • You will be part of an international environment with opportunities to visit customers on site and expand your network within the aviation industry.

Requirements

  • A completed degree – preferably in Business Administration, (Business) Informatics, or a related field
  • Initial practical experience in sales, account management, project management, or customer success – e.g., through internships, student positions, or early professional experience
  • Enjoy working with customers, understanding complex contexts, and communicating solutions clearly
  • Strong communication skills and a structured, reliable working style
  • Excellent German and English skills (at least C1) both written and spoken
  • Willingness to travel internationally and eagerness to learn and grow in a dynamic environment.

Benefits

  • Flexible working hours
  • Hybrid working
  • Workation, sabbatical
  • Childcare for children under 3 including childcare allowance
  • Urban Sports Club membership and other health/sports offers, e.g., bike leasing
  • Long-term development prospects with diverse training opportunities
  • Varied, healthy, and subsidized lunch options in our canteen
  • Large INFORM summer party, company and team outings, as well as a Christmas party

Job title

Junior Account Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridGermany

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