Junior Support Analyst ensuring operational support effectiveness within a technology institute in Brazil. Collaborating across departments to maintain smooth operational processes.
Responsibilities
Provide operational support, facilitating communication between the operations area and other involved teams
Perform data and file reconciliations to support process closures
Support the analysis of operational inconsistencies and assist in problem resolution
Work closely with operations, product, and technology teams to ensure alignment and smooth process flow.
Requirements
Experience or exposure to operational support or related areas
Basic to intermediate knowledge of Excel
Analytical, proactive, and collaborative mindset
Good communication skills and ease working cross-functionally
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