Hybrid Marketing Operations Specialist

Posted last week

Apply now

About the role

  • Marketing Operations Specialist managing multi-channel marketing campaigns at FinTech company. Responsibilities include executing campaigns in Braze and ensuring quality deliverables.

Responsibilities

  • Execute multi-channel marketing campaigns in Braze, including email, push notifications, in-app messages, and SMS
  • Translate campaign briefs into live configurations, ensuring audience setup, timing, content, and tracking are correct
  • Conduct pre-launch QA to catch errors in copy, design, segmentation, or disclosure requirements
  • Partner with Analytics and Data teams to validate audience logic and campaign incrementality setups
  • Manage campaign delivery timelines and communicate trade-offs when new requests impact existing commitments
  • Flag incomplete or incorrect campaign inputs and work with stakeholders to resolve before launch
  • Use Jira to track campaign requests, surface blockers, and maintain clear status communication
  • Support urgent or time-sensitive communications, including incident-related customer outreach
  • Contribute to process improvements that increase throughput, reduce errors, and improve stakeholder clarity

Requirements

  • 3–5 years of experience in marketing operations, lifecycle marketing, CRM, or similar execution-focused marketing roles
  • Strong hands-on experience with Braze, including campaign setup, audience segmentation, A/B testing, and integrations with data systems
  • Demonstrated attention to detail with a track record of launching error-free customer communications
  • Ability to work with data tools such as Snowflake or similar platforms to validate audience queries and attributes
  • Clear, proactive communicator who flags incomplete information and potential risks before they become issues
  • Proven ability to manage competing priorities and deliver on committed timelines
  • Experience working in cross-functional environments with Marketing, Analytics, Product, and Engineering teams

Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and the option to enroll in an FSA
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Job title

Marketing Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

$125,000 - $150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job