Renewal Account Manager handling renewals and growth strategies for LATAM customers at Rapid7. Building customer relationships and collaborating with teams to drive retention and expansion.
About the role
- Senior Territory Account Manager responsible for business development in Caribbean countries through channel partnerships and sales strategy execution. Candidate must have NGS technology experience and strong communication skills.
Responsibilities
- Develop strategic plans for winning new business with the channel partners, expanding market share, and building upon existing programs manifested by a qualified pipeline of opportunities
- Identify innovative and competitive solutions to customers challenges, while maximizing the return on investment for the company
- Responsible for training channel partner sales teams on Illumina Sales process and products
- Execute strategies and campaigns in core competencies and domains to target and win opportunities
- Demonstrates a broad knowledge of the market environment including current and possible future market trends, practices and information affecting the business; industry trends; competition and competitive environment; and, marketplace strategies and tactics
- Initiates, develops, builds, and maintains long-term relationships with all levels of customers
- Collaborate with Regional Illumina Team and Channel Partners to provide creative solutions to resolve customer challenges, empowering and inspiring others to think and approach challenges in innovative ways
Requirements
- Minimum - Bachelor in Sciences, Genetics, Genomics, or related field; Ph.D. or MBA a plus
- Experience with NGS technology is required. Arrays experience is preferable.
- Typically 5+ years of experience.
- Ability to discuss problems and solutions with customers and prospects
- Strong written and verbal communication skills
- Demonstrated experience in giving customer facing presentations
- Excellent communication and organizational skills
- Ability to work as a member of a multifunctional team
- Knowledge of Microsoft Excel and Outlook required. SFDC and JDE knowledge a plus.
- Must be fluent in Spanish & English.
Benefits
- Inclusive environment promoting belonging
- Career development experiences
- Opportunities for social responsibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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