Delivery Manager orchestrating service delivery in Belo Horizonte, coordinating multiple teams and stakeholders. Managing risks, priorities, and ensuring alignment with business objectives.
Responsibilities
Plan, monitor, and ensure end-to-end service delivery.
Coordinate multiple teams (technical and non-technical), aligning dependencies, deadlines, and responsibilities.
Manage risks, impediments, and priority conflicts.
Ensure delivery predictability and adherence to deadlines and agreements (SLAs/expectations).
Act as the focal point for delivery for internal and external stakeholders.
Support analysis of business problems, helping to translate needs into clear initiatives.
Participate in research, diagnostics, and requirements gathering with stakeholders.
Structure requirements, hypotheses, scopes, and business impacts.
Translate business requests into clear directions for technology teams.
Support prioritization decisions.
Communicate status, risks, decisions, and changes clearly and in a structured manner.
Define and evolve delivery processes appropriate to the context.
Monitor delivery and efficiency metrics.
Ensure follow-up rituals, checkpoints, and decision-making forums.
Requirements
Previous experience as a Delivery Manager, Project Manager, Product Manager, or similar role.
Experience coordinating multidisciplinary teams and managing stakeholders.
Experience in market research, requirements analysis, and business process modeling.
Analytical skills and an inquisitive mindset to identify improvement and innovation opportunities.
Good understanding of software development processes and digital products.
Experience with agile methodologies (Scrum, Kanban) and project management frameworks.
Experience with project management tools (Jira, Azure DevOps).
Lead process optimization and digital transformation initiatives at Reynolds American's manufacturing environment. Focus on efficiency, waste reduction, and quality improvement in Winston - Salem.
Online Trading Manager overseeing daily operations of the online department at Coles in Howrah. Contributing to the customer experience and leading retail team members effectively.
Delicatessen Manager overseeing day - to - day operations of deli department at Coles Supermarkets. Leading, coaching and developing team to enhance customer shopping experience.
Assistant Store Manager at Liquorland enhancing customer experience and managing inventory. Collaborating with the Store Manager to lead a team in a fast - paced retail environment.
Assistant Manager PD - Electrical responsible for supplier purchasing activities at Hyundai Motor Manufacturing Alabama. Leading supply chain operations focusing on quality, cost, and delivery management.
Responsable du pôle Business solutions pour DELABIE, leader européen de robinetterie et équipements sanitaires. Pilotage des systèmes d'information et des projets au sein de la DSI.
Clinical Systems Quality Manager overseeing quality activities in GxP automated systems compliance. Collaborating with IT and business stakeholders to maintain high standards and effective processes.
Corporate Affairs Manager shaping and promoting Vodafone Greece’s reputation with stakeholders. Driving a unified corporate affairs strategy integrating media relations, public affairs, and communications.
District Manager overseeing multiple Zales jewelry stores in Louisiana and Mississippi area. Focusing on team leadership, operational excellence, and customer experience.
Commercial Manager providing contractual guidance and support in delivering infrastructure solutions with Amey. Managing relationships and implementing best practices across multiple contracts.