Customer Support Specialist assisting the Mable community through high - volume inbound calls. Advocating for users and providing guidance while maintaining service excellence.
ID
Hybrid Veterinary Technician Technologist, Field Support Representative
Posted 3 months ago
About the role
- Field Support Representative teaching veterinarians to use IDEXX diagnostic machines while providing technical support. Requires veterinary clinic experience and strong communication skills.
Responsibilities
- Teach veterinarians how to make the best use of veterinary diagnostic machines and troubleshoot technical issues
- Manage schedule based on customer needs while focusing on professional development
- Collaborate with Field Sales Representatives and Customer Support to maintain customer accounts
- Install and train clinic staff on IDEXX Analyzers
- Provide onsite technical support during critical customer need visits
- Visit customers in the field daily, adjusting schedule as necessary for events and emergency practices
Requirements
- Experience as a Registered Veterinary Technologist (RVT) or equivalent is considered a strong asset
- Minimum of three (3) years veterinary clinic experience with a training and/or leadership background strongly preferred
- Effective communication and collaboration skills
- Ability to build strong customer and peer partnerships
- Capacity to plan and prioritize work in a dynamic environment
- Effective listening skills to discover customer needs
- Comfort with learning and using technology such as computers, tablets, and Smartphones
- Computer networking experience is a plus!
Benefits
- Day-One On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support
- pet insurance
- mental health resources
- volunteer paid days off
- foundation donation matching
- and much more
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Store Office Support Specialist providing operational and data support in finance for Foodstuffs. Focused on efficiency improvements and system enhancements to optimize store operations.
Senior Customer Experience Associate managing client relationships for IAS while providing education on products and systems. Requires 2 - 4 years of experience in digital marketing and advertising campaigns.
Senior Sales Support Specialist driving sales transformation programs for Capgemini. Collaborating across multiple business units to deliver AI - driven solutions and measurable impact.
Customer Care Representative managing customer support for M - KOPA Mobility via calls and resolving inquiries. Focused on ensuring positive customer experiences as part of the Mobility division.
Customer Service Representative serving as the primary point of contact in the manufacturing industry. Ensuring customer satisfaction by addressing inquiries and resolving issues.
Responsible for managing Anti - Money Laundering and Know - Your - Customer processes in banking. Engaging clients and ensuring compliance with regulations in U.S. and non - U.S. activities.
Bilingual Customer Care Coordinator for healthcare domain handling client inquiries via calls and emails. Ensuring adherence to protocols and providing top - notch customer service.
Customer service role for handling inquiries, providing product support and maintaining customer data. Working in a friendly environment with opportunities for professional growth.
UAS Drone Program Support Specialist supporting unmanned aviation systems program operations. Collaborating with teams for process improvements and compliance in the aviation sector.