Project Manager overseeing successful delivery of client - facing projects at FIS. Managing scope, schedule, budget, and quality standards in a hybrid work environment.
About the role
- Project Coordinator in Hyatt's Global Commercial Onboarding team supporting hotel openings and transitions. Focused on documentation, tools, and collaboration across teams.
Responsibilities
- Maintain and update onboarding trackers, dashboards, templates, and workflows within project management tools (e.g., Smartsheet, SharePoint).
- Support the configuration, testing, and optimization of onboarding-related tools and platforms.
- Maintain and continuously improve onboarding playbooks, SOPs, process maps, and quick-reference guides.
- Help standardize onboarding operations across regions through documentation alignment and process harmonization.
- Track onboarding program timelines, task assignments, and status updates to support onboarding leads
- Assist with scheduling, meeting coordination, and follow-ups for onboarding-related sessions and workshops.
- Support onboarding colleagues with ad hoc reporting, data entry, and document management.
- Manage shared mailboxes, intake forms, or internal request channels related to onboarding.
Requirements
- Associate’s or Bachelor’s degree in Business, Hospitality, Project Management, or related field
- 1–2 years of experience in an administrative, systems, or operations support role (hospitality industry experience a plus)
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Experience with collaborative and project management tools (e.g., Smartsheet, Monday.com, Asana, Microsoft Teams, SharePoint)
- Detail-oriented with strong organizational and multitasking abilities.
- Familiarity with hotel systems (CRS, PMS, CRM, RMS, Digital tools)
- Exposure to hotel pre-opening or onboarding processes
- Experience supporting cross-functional or global teams
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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