Hybrid Administrative Assistant, Provider Credentialing

Posted last week

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About the role

  • Assistente Administrativo engaging in service provider credentialing and client management for Humânia's health programs. Supporting contractual operations and maintaining partner documentation.

Responsibilities

  • Identify and credential service providers for contractual engagement to serve patients enrolled in the programs;
  • Negotiate services and fees within established metrics, verify documentation, complete and monitor signed contracts with legal support;
  • Manage relationships with the provider network, ensuring documentation remains valid and mandatory trainings are up to date;
  • Support and monitor clinic billing processes when necessary;
  • Create and keep partner records up to date in the credentialing system;
  • Perform similar and/or related tasks;
  • Respond to system tickets and requests according to SLA deadlines;
  • Provide internal and external customer support via email and phone.

Requirements

  • University degree completed or in progress (healthcare, administration, or related fields) is a plus;
  • Experience in support, credentialing, or client relationship management is a plus;
  • Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).

Benefits

  • Health insurance - taking care of what matters most: your health;
  • Dental plan - caring for your smile is also part of it;
  • Home office allowance - added comfort for remote work days;
  • Meal allowance - convenience and quality for your daily needs;
  • Transportation allowance - for worry-free commuting;
  • Life insurance - security and protection for you and your family;
  • Private pension plan - helping you plan your future;
  • PPR (Results Participation Program);
  • Viveo Health Center - convenient access to various in-person specialties and an online platform;
  • Exclusive discounts at Mafra Especialidades store;
  • TotalPass - wellness and fitness benefits;
  • Exclusive partnerships and discounts for employees - for education, leisure and more.

Job title

Administrative Assistant, Provider Credentialing

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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