Assistente Administrativo engaging in service provider credentialing and client management for Humânia's health programs. Supporting contractual operations and maintaining partner documentation.
Responsibilities
Identify and credential service providers for contractual engagement to serve patients enrolled in the programs;
Negotiate services and fees within established metrics, verify documentation, complete and monitor signed contracts with legal support;
Manage relationships with the provider network, ensuring documentation remains valid and mandatory trainings are up to date;
Support and monitor clinic billing processes when necessary;
Create and keep partner records up to date in the credentialing system;
Perform similar and/or related tasks;
Respond to system tickets and requests according to SLA deadlines;
Provide internal and external customer support via email and phone.
Requirements
University degree completed or in progress (healthcare, administration, or related fields) is a plus;
Experience in support, credentialing, or client relationship management is a plus;
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Benefits
Health insurance - taking care of what matters most: your health;
Dental plan - caring for your smile is also part of it;
Home office allowance - added comfort for remote work days;
Meal allowance - convenience and quality for your daily needs;
Transportation allowance - for worry-free commuting;
Life insurance - security and protection for you and your family;
Private pension plan - helping you plan your future;
PPR (Results Participation Program);
Viveo Health Center - convenient access to various in-person specialties and an online platform;
Exclusive discounts at Mafra Especialidades store;
TotalPass - wellness and fitness benefits;
Exclusive partnerships and discounts for employees - for education, leisure and more.
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