Front Office Manager at east cosmos ensuring guest satisfaction and leading the reception team in Hamburg. Responsible for staff training, scheduling, and quality standards enforcement.
About the role
- Administrative Assistant supporting the CEO at QS, the world leader in higher education services. Gaining exposure to executive operations and building organisational skills.
Responsibilities
- Supporting the CEO day to day
- Help manage the CEO’s diary, scheduling meetings and protecting focus time
- Support inbox management by organising emails and flagging priorities
- Prepare simple briefing packs, agendas, and meeting materials
- Track key actions and follow up where needed
- Assist with preparing internal presentations and communications
- Help coordinate town halls, leadership meetings, and engagement activities
- Create clear, well-formatted PowerPoint slides and documents
- Work with internal teams to ensure communications are timely and well organised
- Arrange travel bookings and manage simple expense processing
- Support invoice processing and basic budget tracking
- Maintain organised records and documentation
- Handle sensitive information with care and discretion
Requirements
- A relevant degree (or equivalent experience)
- Strong organisational skills and attention to detail
- Clear written and verbal communication skills
- Good working knowledge of Microsoft Office (especially PowerPoint)
- A proactive, positive, and curious mindset
- The ability to manage multiple tasks and priorities
- High levels of professionalism and discretion
- A genuine interest in learning and growing in a fast-paced, global environment
- Nice to have (but not essential): Internship or placement experience in administration, coordination, events, or operations
- Experience supporting senior stakeholders in any capacity
Benefits
- Competitive base salary
- Access to an annual bonus scheme (for qualifying roles only)
- 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years’
- Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
- Enhanced maternity and paternity leave
- Generous pension through Royal London
- Comprehensive private medical insurance and wellness scheme through Vitality
- Cycle to work scheme
- A vibrant social environment and multicultural and multinational culture
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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