System Administrator enhancing technology supporting critical cybersecurity missions for the Department of Defense. Collaborating on solutions to improve platform performance and security.
About the role
- Systems Administrator I providing IT support for University Housing and Dining. Responsible for software administration, server support, and assisting end-users with technical issues.
Responsibilities
- Provides support for the IT unit within University Housing and Dining (UHD)
- Serves as an administrator for the entire software suite within UHD's portfolio
- Provides server administration support for UHD and assists with all other IT functions.
- Assist with application support
- Work as part of the server team to maintain the UHD software portfolio
- Work with end-users to grant system access, make authorized changes, and enhance functionality
- Ensure systems are properly updated, backed up, and secured
- Assist with technical support operations to include performing installation, configuration, repair, maintenance, and upgrades on Windows hardware
- Provide computer desktop support and services to UHD end-users with a professional demeanor
- Participate in UHD Initiatives and attend regularly scheduled meetings
Requirements
- 2 years of experience in installing, configuring, and troubleshooting modern Windows Desktop computers
- 2 years of experience in installing, configuring, and troubleshooting computer-related peripherals
- 2 years of experience in troubleshooting, installing, and configuring various software titles including Microsoft Office applications
- 2 years of experience in troubleshooting network-related hardware
- 2 years of experience in Windows Server administration
- Relevant education and experience may be substituted as appropriate.
Benefits
- 100% employer-paid basic medical coverage
- Free Capital Metro bus rides
- Retirement contributions
- Paid vacation, sick time, and holidays
- Career growth & professional development
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