Learning Systems Administrator managing and optimizing the LMS for effective digital learning experiences across the organization. Supporting training delivery and data analytics within the L&D function.
About the role
- Senior Systems Administrator providing technical support for global on-premises and cloud server infrastructure. Engaging in project work and strategic planning to enhance system performance.
Responsibilities
- Respond to end-user calls to clarify and assist the client with problem resolution and hardware/software needs.
- Engender the confidence of clients that work will be completed at the required level of quality.
- Purchase or assist with acquiring approved hardware and software.
- Plan, design, and support Azure, M365 technologies (including Exchange Online, SharePoint, and Teams), global VMware Infrastructure, Client/Server business applications, and server and storage hardware solutions.
- Follow established standard work and best practices; define new standard work as appropriate.
- Identify and correct server-related problems caused by hardware/software failures.
- Document configurations, instructions, and troubleshooting guides for Systems Administrator services and supported technologies.
- Maintain and upgrade infrastructure systems regularly.
- Investigate, provision, and deploy new technologies and solutions to support business and product growth and development.
- Technical Lead on Infrastructure Services’ projects following S&C’s established project management methodology, processes/tools.
- Support project efforts as assigned.
- Record time spent on project tasks and completed project tasks in timesheets.
- Test and document system behavior, performance, and security
- Work with peers and clients to develop hardware/software standards and implementation strategies.
- Work with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry standard advancement.
- Create detailed architecture designs for next-generation technologies and create guidelines for enhancements based on current production deployments.
Requirements
- A 4-year degree in Information Systems, computer-related field, or equivalent experience
- 5 years of experience managing and supporting Microsoft Hybrid Identity (AD and Azure Entra ID) and Microsoft 365 (including Exchange, SharePoint, and Teams).
- 5 years of experience managing and supporting Windows and Linux servers and on-prem and cloud infrastructure, preferably Azure and VMware
- Experience in supporting a manufacturing environment
Benefits
- Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
- Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
- Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).
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