System Administrator enhancing technology supporting critical cybersecurity missions for the Department of Defense. Collaborating on solutions to improve platform performance and security.
About the role
- System Administrator I ensuring optimal performance of workstations and peripherals at Cleveland Clinic. Collaborating on troubleshooting and support while managing documentation and client area responsibilities.
Responsibilities
- Ensure that workstations and peripherals operate with optimal availability and reliability.
- Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
- Consults on desktop applications and configurations to improve employee productivity.
- Troubleshoots software, hardware, protocol and workstations.
- Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
- Recommends, designs, builds and supports PC workstations.
- Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
- Assumes responsibility for ongoing support requirements of the client area including responsibilities for all hardware components.
- Other duties as assigned.
Requirements
- High school diploma or GED
- Six months of information systems experience supporting small to mid-sized network (5-100)
- For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.
- Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred.
Benefits
- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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