About the role

Senior Account Operations Manager responsible for full commercial management of client projects. Overseeing resource allocation and financial analysis for a top automotive client in Munich.

Responsibilities

You are responsible for the end-to-end commercial management of client engagements.
You perform bottom-up price calculations and prepare proposals/quotes.
You review order status and are responsible for resource allocation and coordination within the teams.
You analyze project progress as well as related billing and ensure the proper closure of various projects for our international, well-known client in the automotive sector.
Afterwards, you produce profitability analyses and perform post-project cost reconciliations.
You act as a sparring partner and interface between internal departments, colleagues, the client, and business partners.
You serve as the extended arm of financial controlling and continuously compile all relevant facts that affect the company’s financial situation.
You support those responsible for results in achieving their targets.
You mediate between client and agency perspectives with an entrepreneurial mindset.

Degree in business administration with a focus on marketing/communications, or a comparable qualification.
At least 5 years of professional experience in account management within a digital consultancy or agency environment.
Proficient with agency project management software and business intelligence (BI) systems.
Experience supervising projects and colleagues, and facilitating discussions on business/financial challenges.
Independent and reliable working style.
Strategic and analytical thinking aligned with agency objectives.
Strong communication skills, a hands-on mentality, team-oriented approach, and high adaptability.
Solid MS Office skills (especially Excel) and a keen interest in financial figures and their implications.
Very good German and good English skills, both written and spoken.
Knowledge of information security and information security awareness.

Onboarding: Personal mentoring and digital onboarding sessions — we ensure a smooth start.
Training & development: Your growth matters. Through our internal Campus training program to expand your technical, methodological, or personal skills, optional language courses, and regular coaching, we keep you up to date.
Flexibility: Flexible working hours, mobile office, and job-sharing models let you adapt your job to your life — not the other way around.
Fun: Work also means taking breaks — we offer regular after‑work and team events (also virtual if needed).
Sports: Extensive sports program and mobility options through company bikes and e-bike leasing.
Accessibility: Our modern office in Munich’s creative district is easily reachable thanks to its prime location.
Internationality: As an internationally operating agency group, you have the opportunity to network and collaborate with colleagues from diverse disciplines around the world.