Network Architect developing networks and infrastructure for national security missions. Troubleshooting complex network issues and serving as a trusted advisor on mission - critical projects.
About the role
- Analista de Redes I ensuring network stability, performance, and incident resolution at Hostfiber. Responsible for troubleshooting and monitoring network assets in a hybrid work model.
Responsibilities
- Respond to and update technical tickets
- Perform troubleshooting on Huawei, Cisco, Datacom, Furukawa and ZTE equipment
- Conduct technical conferences with clients
- Assist field technicians with optical signal analysis
- Monitor network assets and mitigate failures
- Log actions in internal systems
Requirements
- Bachelor's degree (in progress or completed) in Computer Science, Computer Engineering, Network Engineering, Information Systems, or Telecommunications
- Experience providing technical support in an ISP
- Knowledge of TCP/IP, routing, and switching
- Minimum of 1 year experience in customer-facing support
- Availability for on-call shifts
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Meal allowance
- Transportation allowance
- Career development plan
- Performance-based bonus
- Gympass
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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