Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector.
Over 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results.
With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Granicus

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network-engineer

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Over 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

• Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks
• Identify and fix problem areas in the existing enterprise network
• Execute quality changes and perform code and change request reviews
• As part of an on-call team, triage and troubleshoot efficiently and effectively during production incidents
• Ensure network resources and assets are logged and monitored along with appropriate actions for events
• Analyze log files and other network data using available tools
• Develop documentation to empower other team members and accurately represent projects and procedures
• Plan for and install new software/firmware releases and hardware/software upgrades to meet security and supportability requirements
• Act as a point of escalation for other engineers

Senior Network Engineer

Network Engineer maintaining network systems at Granicus, supporting network hardware and software with a focus on security and scalability. Collaborate on automation and troubleshooting tasks within the infrastructure team.

business-analyst

• Work with clients to gather system requirements and produce detailed requirements and functional specification documents to solve moderately complex problems within information systems.
• Analyze business and user needs, document requirements, and revise existing system logic difficulties as necessary.
• Validate, analysed and import initial and final data as approved by the customer.
• Work closely with the development team to ensure requirements are fully understood and provide assistance with overcoming obstacles faced during development.
• Conduct system testing at the development site and at the client site to validate requirements.
• Train end users and provide user support while ensuring the use of up-to-date user manuals during the operation phase or as requested by the supervisor.
• Consult with management to ensure agreement on system principles.
• Design, develop, and execute comprehensive test plans and test cases for user acceptance and ensure quality standards.
• Expand or modify systems to serve new purposes or improve current operations.
• Define the goals of the system and devise flow charts and diagrams describing the logical operational steps of programs.
• Serve as project leaders for particular systems projects.
• Document the experience in current projects to find new metrics, techniques, and strategies to improve targeting, measurements, and projects success in the future.
• Document reports design and specifications for custom reports development or modification.
• Provide support to the development team during development and testing.
• Contribute to project documentation by updating project binders and project sites as stated.
• Complete project tasks within establish deadlines and communicate delivery status to project team and management on a timely basis.
• Participation in the sales cycle will also be required. Consultants should be able to function equally as well independently or as part of a larger implementation team.
• Work with the product development team to identify potential product enhancements.
• Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
• Communicate effectively with business representatives at all levels of the organization.
• Perform other tasks related to project or customer activities, as assigned by Supervisor.

Business Analyst

Business Systems Analyst I responsible for requirements gathering and solution delivery for government clients. Collaborating with technical teams to enhance digital services implementations.

full-stack-engineer

• Design, develop, and maintain scalable backend services and APIs supporting data ingestion, transformation and analytics workloads
• Work closely with other data engineers, analysts and product managers contributing to design discussion for data pipelines, caching and compute
• Ensure reliability and observability with logging, metrics and alerting
• Champion CI/CD automation and environment parity
• Develop and orchestrate multi-agent systems, including LangFlow pipelines and agent-to-agent (A2A) communication.
• Deploy multi-agent systems to production with robust monitoring and failover mechanisms.
• Integrate agents with third-party tools like Salesforce, SharePoint, Slack, and internal business systems.
• Create responsive, user-friendly frontend components using React.js or similar frameworks.
• Implement real-time interfaces using SSE or WebSocket for dynamic data flows.
• Use observability platforms such as LangFuse to monitor agent performance and interaction logs.
• Mentor junior developers, conduct code reviews, and help drive system architecture decisions.
• Collaborate with cross-functional teams (AI/ML, DevOps, Product) in agile environments

Software Engineer

Software Engineer developing scalable backend services and user-friendly frontend components in a cloud environment for Granicus. Collaborating with cross-functional teams and mentoring junior developers in agile settings.

devops-engineer

• Provide production support on a shift according to the team on-call roster.
• Work on SRE projects and Tech support escalated and internal engineering/implementation team raised tickets.
• Monitor and Maintain Systems.
• Respond to alerts and incidents promptly to ensure high availability.
• Implement effective alerting & notifications, minimizing false alerts.
• Create and manage effective SRE Dashboards to report Key business metrics, SLAs, SLOs, SLIs & error budgets.
• Proactively & effectively evaluates capacity planning to handle growth - scalability & traffic load.
• Actively participate in troubleshooting and resolving incidents, performing root cause analysis, Incident post mortems and implementing long-term fixes to prevent recurrence.
• Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention.
• Partner closely with DevOps and Software Engineering teams to enhance system reliability.
• Create and maintain documentation for technology, architecture, processes, procedures, and troubleshooting guides.

Site Reliability Engineer

Senior Site Reliability Engineer ensuring reliability, scalability, and performance of services at Granicus. Leading automation processes and implementing best practices in site reliability engineering.

business-development-rep

• Develop new business via phone and email to educate and introduce the prospect to the Granicus platform
• Conduct initial qualification and discover prospect's current environment, pain points, and potential projects
• Identify appropriate key buying influencers within the target market and their established budget and timeline
• Follow up with inbound marketing leads and outbound prospects through a strategic outreach plan to generate additional interest in Granicus and qualify for a potential opportunity
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel
• Collaborate with account executives to create strategic territory plans and develop and grow the sales pipeline to consistently meet quarterly revenue goals
• Use Salesforce CRM to properly track all sales activities and manage contact/lead data for accuracy
• Analyze sales pipeline reports and dashboards

Business Development Representative

Business Development Representative prospecting new sales opportunities in Govtech for federal, state, and local governments. Collaborating with sales teams to drive technology adoption in the government sector.

Granicus

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5 jobs found

Senior Network Engineer

Granicus

Business Analyst

Granicus

Software Engineer

Granicus

Site Reliability Engineer

Granicus

Business Development Representative

Granicus