IT Network Engineer handling analysis and documentation of network issues for Proway. Collaborating with development and quality assurance teams to evaluate and resolve network problems.
VN
Hybrid Access Transport Network Engineer – Corporate Customer Services
Posted 8 minutes ago
About the role
- Access Transport Network Engineer designing and supporting network solutions for corporate clients at Victus Networks. Collaborating cross-functionally to ensure high performance and security for enterprise-level services.
Responsibilities
- Design, implement and support end-to-end network solutions for corporate and enterprise customers, ensuring high availability, performance and security.
- Provision and configure enterprise services including MPLS/IPVPN, DIA, SD-WAN, L2/L3 connectivity, and secure internet access solutions.
- Coordinate with cross-functional teams (MW Design, FO Design, Radio Engineering, Performance, Network Operations and Field Operations) and external vendors to ensure seamless onboarding and service activation for corporate customers.
- Translate customer technical requirements into scalable, compliant and operationally efficient network solutions.
- Perform configuration, testing and validation of routing, switching and security devices (Cisco, Juniper, Fortinet or similar).
- Monitor service performance and proactively troubleshoot issues related to latency, packet loss, throughput and availability.
- Support change management activities, maintenance windows and service upgrades with minimal customer impact.
- Participate in incident resolution, root cause analysis and continuous improvement initiatives to enhance service reliability and customer satisfaction.
- Contribute to documentation, network diagrams, implementation plans and customer-facing technical reports.
- Drive operational excellence through automation, standardization and optimization of enterprise provisioning workflows.
Requirements
- Bachelor’s or Master’s degree in Electrical/Electronic Engineering, Telecommunications, Computer Engineering, or equivalent.
- Proven experience in enterprise or corporate network environments.
- Strong knowledge of IP networking fundamentals (BGP, OSPF, VLANs, MPLS, VPN technologies).
- Hands-on experience with routers, switches, firewalls and SD-WAN platforms.
- Understanding of network security principles and enterprise-grade connectivity solutions.
- Familiarity with SLA management and performance KPIs (latency, jitter, packet loss, availability).
- Ability to interpret high-level solution designs and transform them into operational configurations.
- Certifications such as CCNA/CCNP, JNCIA/JNCIP or equivalent will be considered a plus.
- Strong communication skills with the ability to interact confidently with corporate customers and internal stakeholders.
- Customer-oriented mindset with strong ownership and accountability.
- Highly organized, detail-focused and proactive.
- Calm and analytical under pressure, especially during incidents.
- Collaborative team player who thrives in fast-paced and customer-facing environments.
- Commitment to continuous learning and technical excellence.
- While not a core requirement, programming or scripting experience (e.g. Python, SQL, PowerShell) is a strong advantage.
- Exposure to automation tools (e.g. Ansible, APIs, network automation frameworks).
- Experience building dashboards or reports for network performance visibility (Power BI, Grafana, Excel advanced analytics).
Benefits
- Competitive compensation plan
- Private health insurance plan & bi-annual check up
- Mobile phone & unlimited data and calls!
- Work from our amazing office in Pallini and at home - we've moved to hybrid working model!
- A buddy will support you with your onboarding
- Wellbeing activities for your physical & mental health
- A great opportunity to grow and work with a team of telecom experts
- An amazing company culture that encourages technical brilliance, collaboration, respect and fun!
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