Head of Technical Account Management leading a dynamic UK team at Ekco, a growing cloud solution provider. Focused on strategic client relationships and technical service delivery.
About the role
- Sales Account Manager overseeing marketing and sales operations for Mission Healthcare's home health services. Engaging with referral sources and maintaining positive relationships for effective service delivery.
Responsibilities
- Manages daily marketing operations, sales calls and ongoing education with referral decision makers.
- Facilitates education on guidelines and agency services provided.
- Participates in community education events, including speaking to healthcare professionals, and institutions to provide education on services offered by Mission Healthcare.
- Coordinates with physician offices for necessary documentation, such as physician signature on orders, required addendums and other documents in a timely manner.
- Develops and implements marketing plans, assist in establishing territory volume projections and monitors the allocation of resources according to budgetary limitations.
- Maintains comprehensive knowledge of Mission Healthcare’s markets including major payor groups, key referral sources and competitor’s market positioning.
- Builds and maintains positive relationships with referral and payor sources.
- Monitors and reports on cost-effective marketing efforts.
- Remains educated and up-to-date on industry and regulatory changes.
Requirements
- Bachelor's degree in Marketing, Business Administration, or related field preferred.
- Minimum 1 year of experience in healthcare sales, preferably in home health.
- Strong communication, negotiation, and public relations skills.
- Ability to assertively market and deal tactfully with patients, their families and the community.
- Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
- Valid driver’s license.
Benefits
- Medical, Dental & Vision
- Vacation, Sick & Holiday Paid Time Off
- Mileage Reimbursement
- Employee Assistance Program
- Flexible Spending & Health Savings Accounts
- Disability, Life and AD&D Insurance
- 401(K)
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