Onsite Customer Service Representative

Posted 5 hours ago

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About the role

  • Customer Service Representative providing exceptional service at H&S Energy gas station. Handling cashiering, store presentation, and maintaining customer satisfaction as a front-line staff member.

Responsibilities

  • Greet all customers with enthusiasm and professionalism, creating a welcoming environment
  • Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
  • Follow the company’s Four Steps of Customer Service with every interaction
  • Communicate current promotions, loyalty programs, and product recommendations
  • Operate the Point of Sale (POS) system accurately for all transactions
  • Ensure correct change is given, receipts are issued, and refunds or exchanges are processed
  • Stock shelves, coolers, and displays to ensure products are organized
  • Prepare and maintain all self-serve and ready-to-eat food and beverage stations
  • Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
  • Understand and assist with car wash operations (if applicable)

Requirements

  • High school diploma or equivalent preferred
  • Previous experience in retail, food service, or customer-facing roles preferred
  • Basic knowledge of POS systems and cash-handling procedures
  • CPR and First Aid training a plus
  • Strong communication skills and the ability to work effectively in a team environment

Job title

Customer Service Representative

Job type

Experience level

Mid levelSenior

Salary

$20 - $21 per hour

Degree requirement

High School Diploma

Location requirements

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