Customer Service Representative providing exceptional service at H&S Energy gas station. Handling cashiering, store presentation, and maintaining customer satisfaction as a front-line staff member.
Responsibilities
Greet all customers with enthusiasm and professionalism, creating a welcoming environment
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company’s Four Steps of Customer Service with every interaction
Communicate current promotions, loyalty programs, and product recommendations
Operate the Point of Sale (POS) system accurately for all transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed
Stock shelves, coolers, and displays to ensure products are organized
Prepare and maintain all self-serve and ready-to-eat food and beverage stations
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Understand and assist with car wash operations (if applicable)
Requirements
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
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