Service technician providing on-site support for inspection devices in Germany and Europe. Responsible for installation, maintenance, customer communication, and training.
Responsibilities
On-site service: Install, commission and support our inspection devices directly at the customer’s site
Maintenance & repair: Perform inspections, modifications and repairs on existing devices and machines
Fault analysis: Diagnose technical faults and resolve them independently and efficiently
User training: Instruct customers in the operation and maintenance of the devices and provide support for technical questions
Customer communication: Coordinate appointments, spare-part deliveries and technical matters in close coordination with customers and internal departments
International assignments: Support our customers primarily in Germany, occasionally in Europe and rarely worldwide
Requirements
Technical education: You have completed vocational training in mechanics, mechatronics or a comparable technical qualification
Working style: You work independently, are service-oriented and have a strong quality awareness
Customer focus: You bring empathy, openness and intercultural competence when dealing with international customers
Willingness to travel: You are flexible and prepared to travel regularly within Germany and occasionally internationally
Language skills: You have good English skills, especially in technical contexts
Teamwork: You collaborate reliably with colleagues and customers and take responsibility in field service
Benefits
Flexible working hours & family-friendly structures – because work and private life should go hand in hand
Flat hierarchies & short decision-making paths – here what you contribute matters, not your title
Free language courses – we support your personal and professional development
Capital-forming benefits & 13th-month salary – fair conditions and financial security included
30 days vacation plus special leave for exceptional life events
Free parking, modern IT equipment and JobRad bike leasing – for sustainable mobility and smart working
Employee discounts and attractive offers from our partners
Sports and health programs with access to a company physician
Regular company events & team activities – from summer parties to participation in sporting events
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