About the role

  • Client Success Manager at Cox Automotive responsible for growing subscription revenue and dealer relationships in Southern Pennsylvania. Managing sales pipeline, optimizing client engagement, and providing consultative assessments.

Responsibilities

  • Meet/exceed revenue, retention, and referral goals.
  • Manage Sales Pipeline and Forecasting.
  • Maximize utilization of multiple sales enablement systems, tools, and analytics.
  • Ensure dealer expectations are exceeded.
  • Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations;
  • Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.
  • Reinforce value proposition with content and data through monthly ROI business reviews.
  • Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions.
  • Identify cross-sell and upsell opportunities within a portfolio of assigned accounts;
  • Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives.
  • Advocate for assigned dealers during the implementation and onboarding of solutions.
  • Respond and route customer issues to the appropriate point of contact or business unit.

Requirements

  • Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
  • The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.
  • Travel within an assigned sales territory will be required.
  • Safe drivers needed; valid driver’s license required.
  • Preferred: Automotive industry or advertising media experience.
  • Experience working in a field-based environment.
  • Extensive knowledge and experience with social media, digital advertising, and internet platforms.
  • Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools.

Benefits

  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Job title

Territory Sales Manager

Job type

Experience level

Mid levelSenior

Salary

$86,300 - $129,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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