Senior IDIQ Program Manager overseeing high - visibility DIA Human Capital Management System program. Involves end - to - end program execution, governance, and strong stakeholder engagement.
About the role
- Program Director managing wound care program operations at Healogics, ensuring quality care and community education initiatives. Requires collaboration with healthcare providers and effective management of resources.
Responsibilities
- Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.
- Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources.
- Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
- Facilitates the flow of information and maximizes effective communication throughout the program.
- Prioritizes responsibilities and directs the work of the Center’s clinical staff and non-clinical staff.
- Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
- Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews.
- Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.
- Stays current with reimbursement changes, providing physician and staff updates and education as needed.
- Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
- Tracks and reports all ancillary revenues generated by the program.
- Manages costs through appropriate utilization and management of labor and supply.
- Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
- Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience OR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience OR High School Diploma and 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience
- Management experience preferred
- Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations
- Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
- Strong interpersonal, verbal and written communication skills, to include group presentation skills
- Strong analytical and quantitative skills
- Strong customer service and follow-up skills
- Strong organization, time management skills and ability to multi-task in a fast-paced environment
- Leadership and teaching skills
- Strong relationship building and influential skills
- Strong team building and motivational skills
- Ability to work with Healogics and hospital management.
- Budget and strategic planning skills
- Ability to travel overnight
Benefits
- Health insurance
- Retirement plans
- Paid time off
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