Customer Program Management Specialist managing customer accounts to ensure timely deliveries and profitability at Celestica. Requires strong production management skills and excellent customer communication.
Responsibilities
Manage day-to-day activities of customer accounts ensuring on-time product deliveries
Develop action plans to correct out-of-plan conditions
Manage customer account profitability, forecasting, planning and monitoring execution strategies
Communicate frequently with customers to ensure satisfaction
Coordinates and hosts program tracking meetings with customers
Requirements
3-6 years of relevant experience
Bachelor's degree in related field, or consideration of an equivalent combination of education and experience
In-depth knowledge of the manufacturing process and schedules
Excellent customer contact, negotiation and problem resolution skills
Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers
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