Head of Sales managing BMS project sales team in the Southern Regions. Supporting Sales and Operations Directors with data - driven decision - making and team performance.
About the role
- Consumer Lending Sales Specialist focused on customer service and sales goals at Purpose Financial. Engage customers with personalized financial solutions and marketing initiatives based in Lincoln Park, MI.
Responsibilities
- Deliver exceptional customer experience while managing growing consumer loan portfolio.
- Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
- Present tailored financial solutions aligned with customer goals and needs.
- Build and maintain strong customer relationships throughout the loan lifecycle.
- Educate customers on loan terms, conditions, and product features.
- Execute and track community marketing initiatives to generate growth.
- Support branch financial objectives and performance metrics.
- Ensure accurate cash controls and security procedures.
- Maintain precise customer documentation and transaction records.
- Conduct and document collection activities.
- Foster a positive team environment while supporting colleagues to enhance customer experience.
Requirements
- High School Diploma or equivalent required; some college preferred.
- Sales and/or customer service experience required, or equivalent experience.
- One year of experience in sales, retail, banking, or collections preferred.
- Strong math skills, including counting cash.
- Professional verbal communication by phone and in person.
- Ability to read, write, evaluate, and apply complex and detailed information.
- Ability to interact professionally and exhibit appropriate social skills.
- Ability to negotiate payment terms and effectively communicate loan requirements.
- Ability to understand and ensure compliance with policies, procedures, and laws governing industry/business and employees.
- Ability to use computer programs required to process customer transactions.
- Ability to develop and maintain business relationships.
Benefits
- Competitive Wages
- Health/Life Benefits
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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