Trust Client Services Specialist managing account openings and closings for clients in a financial institution. Providing guidance to relationship managers and ensuring compliance with regulations.
Responsibilities
Responsible for monitoring and completing the account opening and closing process for all Trust Line of Business accounts including fiduciary review and due diligence.
Reviews new client agreements and fiduciary documents for appropriateness.
Provides guidance and support to the Trust relationship managers in the account opening and closing process in all but the most complex relationships.
Responsible for ensuring that management tracking tools are maintained for use by Client Services and Wealth Management.
Responsible for verifying sales and incentive credit on all opening accounts and all lost fees on closing accounts for monthly reporting to Trust Administrative Committee.
Independently performs and/or monitors account maintenance on the trust accounting system including account opening and closing procedures.
Serves as liaison between Trust Relationship Managers and key stakeholders such as Trust Operations, Trust Compliance, and Trust Tax during the account opening and closing process.
Responsible for account documentation in compliance with Bank/Trust Department policies, procedures and any applicable federal/state laws and regulations.
Responsible for ensuring initial reviews are completed on all managed accounts.
Responsible for organization of new account client files, either paper or electronic.
Keeps current on all developments, applicable laws and regulations within individual field and provides guidance to associates in the Trust Department, as necessary.
Expected to participate in process improvements and maintenance of Relationship Manager and Client Services checklists, workflows and tracking reports.
Requirements
Requires High School diploma or equivalent.
Bachelor's degree in Business, Finance, or Accounting preferred.
4 years of related experience preferably in trust administration or financial analysis.
Strong knowledge of Trust administration and operations preferred.
Proficiency with Microsoft Office applications; Advanced Excel and Word skills required.
Detail orientated with strong organizational skills.
Strong oral and written communication skills.
Ability to work with minimum supervision.
Benefits
Equal Opportunity/Affirmative Action Employers.
All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Bilingual Benefits Analyst providing comprehensive technical support for client insurance plans. Analyzing financial data while building strong client relationships in a collaborative team environment.
Client Care Specialist responsible for delivering quality customer service in pet aftercare at Gateway Services. Interacting with clients, coordinating service requests, and maintaining excellent interpersonal skills.
Client Care Specialist at West Coast Pet Memorial providing quality customer service and product assistance. Responsible for ensuring client needs are met via various communication methods.
Client Services Representative at CFA Institute providing support to global candidates and members across various communication channels. Troubleshooting issues and ensuring high customer satisfaction during mid - shift hours.
Provide administrative support at Cornerstone Financial Advisors with client interactions and using financial tools. Aids in meeting support and compliance reviews with a diverse team.
Tax Supervisor responsible for supervising accounting and audit engagements with client collaboration. Ensuring quality control while mentoring team members and adhering to budget constraints.
Client Service Manager at gocomo responsible for B2B account management and relationship building. Driving growth and fostering client partnerships in the digital marketing space.
Client Services Associate enhancing new and existing client relationships in mortgage services. Resolving client inquiries and providing product information with a focus on quality service in a fast paced environment.
Customer representative acting on behalf of customers for Canon's managed document services. Managing accounts and ensuring satisfaction through effective service delivery and collaboration with teams.
Join Vistra as a Senior 2 - Client Services responsible for KYC/AML checks in Mauritius. Collaborate with clients and ensure compliance with company policies.