Commercial Account Manager serving as the primary point of contact for Mid - Market - tier client accounts. Owning the full client lifecycle from onboarding through renewal in a hybrid work environment.
About the role
- Managing strategic customer accounts for HackerRank to drive long-term success and measurable business impact. Guiding customers from adoption to expansion with a focus on building relationships.
Responsibilities
- Own relationships with strategic customers.
- Guide customers from adoption to expansion.
- Drive measurable business impact and long-term success.
- Maintain knowledge of HackerRank products and market awareness.
- Develop account strategies that connect customer objectives with HackerRank’s mission.
- Build trusted relationships with executive sponsors and technical leaders.
- Act as the captain for your accounts.
- Run proactive engagement cadences including success check-ins.
Requirements
- Bring 5+ years of Saas enterprise account management, ideally in fast-scaling environments.
- Known for your grit and curiosity.
- Naturally relationship-oriented.
- A strong communicator and collaborator.
- Deeply expert in your craft.
- Highly organised and outcome-driven.
- Experience working with HR tech or developer ecosystems.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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