About the role

  • Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.

Responsibilities

  • Handle relationships with domestic and international customers
  • Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
  • Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
  • Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
  • Audit QMS documents
  • Participate in managing quality systems and continuously improving processes within the facility
  • Contribute to quarterly business reviews and presentations

Requirements

  • Bachelor’s degree
  • 1 year of experience as a commodity buyer
  • Experience with Microsoft Office, including intermediate to advanced Excel skills
  • To meet government and federal law program requirements which requires U.S. citizen status

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)
  • other benefits to eligible employees

Job title

Account Manager

Job type

Experience level

Junior

Salary

$67,337 - $101,006 per year

Degree requirement

Bachelor's Degree

Location requirements

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