Salesforce Administrator providing analytics support and optimizing Salesforce environment. Developing insights through Power BI in a hybrid role.
About the role
- Salesforce Business Analyst engaging with customer stakeholders to define business outcomes and develop Salesforce solutions. Collaborating with teams to manage projects and deliver training sessions.
Responsibilities
- Engage customer stakeholders to understand desired business outcomes and define success criteria
- Articulate to customer stakeholders the value of recommended solutions and approach
- Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fit-gap analysis between Salesforce functionality and client requirements
- Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Develop innovative industry accelerators and contribute to thought leadership white paper development
- Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
- Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
- Develop a training curriculum and deliver training sessions to the solution’s end users
- Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations
Requirements
- BA/BS degree
- A Minimum of FIVE (5) years of work experience in information technology systems development can be substituted in place of a degree
- Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
- US Citizenship is contractually required for this role
- Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred
- Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
- Experience building applications with the low-code features of Salesforce Lightning Experience
- Experience with dynamic forms, advanced formulas, and validation rules
- Experience with business process definition, process mapping, and reengineering
- Experience writing Epics and user stories to capture Salesforce requirements
- Experience with data migrations to and from Salesforce
- Understanding of the key levers for B2B, B2C, hybrid business models
- Excellent written and oral communication skills
- Great teamwork and collaboration skills
- Experience with Agile or Hybrid-Agile methodology
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Salesforce Analyst II managing business process enhancements and automation solutions for optimizing productivity and ROI. Collaborating with stakeholders while ensuring data security and participation in Agile ceremonies.
Business Analyst optimizing Salesforce - driven business processes for Safe - Guard Products International. Collaborating with stakeholders to enhance Salesforce configurations and automate workflows.
Salesforce Senior Business Analyst responsible for bridging business needs with technical solutions on the Salesforce platform and optimizing workflows. Collaborate with stakeholders and manage product backlog for enhancements.
Project Manager leading Go - to - Market Salesforce initiatives for Glovo, enhancing user adoption and cross - functional collaboration. Hands - on role ensuring successful project execution across 22 countries.
Salesforce Business Analyst focused on analyzing and documenting business needs for Salesforce optimization. Collaborating with teams to implement and improve Salesforce - based solutions.
Salesforce Business Analyst enhancing business processes by analyzing operations and recommending improvements. Collaborating with stakeholders and developing system solutions at McKesson.
Salesforce Admin / Business Analyst optimizing Salesforce solutions across organizations. Collaborating with stakeholders to deliver scalable, high - quality Salesforce functionality in the Boston area.
Senior Salesforce Business Analyst connecting business needs with the Salesforce development team. Leading requirement gathering and ensuring compliance with business objectives in an agile setting.
Business Analyst at Ellis Porter improving processes and user experience on Salesforce. Collaborating with legal teams to enhance operations remotely or in - person in Michigan.