Hands-on technical leader managing a multidisciplinary development team at Gartner for client engagement and retention. Driving digital solutions and optimizing engagement metrics for clients through technology.
Responsibilities
Lead and mentor a multidisciplinary development team, fostering a collaborative and high-performance culture.
Drive significant improvements to core systems and business processes to support company/division goals for profit, growth, and customer satisfaction.
Architect solutions for high application performance, data security, and future scalability.
Leverage AI/ML Platforms to personalize and optimize delivery to drive engagement and retention.
Analyze business requirements and translate them into effective technical designs.
Facilitate and participate in technical design discussions.
Oversee the implementation, unit testing, integration testing, and support of software applications and services.
Conduct code reviews and peer inspections to ensure code quality and best practices.
Direct multiple technology projects and teams in support of IT initiatives.
Develop strategic and tactical plans for technology and people resources to ensure successful completion of large-scale projects.
Lead technical activities across estimation, planning, design, build, testing, and deployment phases.
Provide guidance, feedback, and professional development to developers, evaluating performance and identifying strengths and growth areas.
Stay current with emerging technologies and apply them effectively to solve business challenges.
Requirements
Bachelor’s or Master’s degree in Computer Science, or equivalent experience in software development.
8–12 years of experience in web application development.
Hands-on experience with Java EE/Spring, React, JavaScript, HTML, JQuery, AJAX, XML, JSON, and PL/SQL with relational databases.
Proven people management and leadership experience.
Experience building and managing applications on cloud platforms (AWS preferred; Azure also valued).
Experience building data processing pipelines.
Preferred: Experience with B2B marketing automation platforms such as HubSpot, Marketo, Eloqua, etc.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Demonstrated success in leading the design and deployment of large-scale solutions.
Experience across all phases of the systems development lifecycle.
Strong fundamentals in software development and object-oriented design, with a background in architecting software applications.
Experience working in Agile/Scrum environments.
Benefits
Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
A flexible work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
And much more!
Job title
Senior Manager, Engineering – Client Engagement and Retention
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