Sr. Client Manager assisting in the coordination of carrier relationships at The Baldwin Group. Leading service teams on large accounts and developing placement strategies for insurance clients.
About the role
- Global Client Success Partner managing client relationships and supporting event sponsorships for Gartner. Driving satisfaction and account growth through strategic collaboration and engagement.
Responsibilities
- Serve as primary point of contact for clients during onboarding and conference support
- Develop knowledge of client’s business to provide value-added interactions
- Collaborate with Marketing & Sales power contacts for mutual understanding of client’s needs
- Support Account Executive in renewal process and identify new revenue opportunities
- Conduct client-facing meetings to represent Gartner Conference's service value
Requirements
- Bachelor’s degree
- 5+ years in account management or client success
- Strong business acumen
- Excellent written and verbal communication skills including presentation skills
- Proficiency in the MS Office suite and G-suite
- Willingness to travel to 4-8 events a year
- Ability to manage multiple deadlines
Benefits
- Competitive compensation
- Annual bonus plan based on performance
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Flexible work environment with support for virtual work
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