Customer Success Manager at VMware engaging with customers to enhance product adoption and oversee customer relations. Collaborating with internal teams to ensure customer satisfaction and managing account data.
About the role
- Client Success Associate ensuring engagement and value for Gartner clients through effective communication and personalized onboarding. Collaborating with sales for client outreach and support.
Responsibilities
- Collaborate with our Sales teams on how to effectively demonstrate Gartner products
- Communicate with internal Gartner partners to overcome obstacles
- Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence
- Facilitate prospect and/or client calls to understand client priorities and challenges
- Demonstrate value to decision makers
Requirements
- Bachelor’s degree preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Well defined time management and organizational skills
Benefits
- Health insurance
- 401k match up to $7,200 per year
- Generous PTO
- Opportunity to purchase company stock at a discount
- Flexible work environment
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