Intern in Customer Success responsible for B2B client relations and achieving financial goals. Supporting executive partners with tailored success plans.
Responsibilities
Managing a portfolio of B2B clients
Managing objectives and financial targets and results
Continuous application of learnings and training when presenting Amcham activities to senior executives of client companies
Mapping new departments and executives within client companies for Amcham engagement and relationship-building
Identifying and communicating opportunities and demands; participating in Amcham seminars, committees, and activities
Liaison with the Products and Services team
Participation in Commercial Campaigns.
Requirements
Currently enrolled in a bachelor’s degree in Business Administration, International Relations, Commercial Management, Marketing, Advertising or related fields
Basic knowledge of Microsoft Office suite is desirable
Availability to work in a hybrid model, with 3 days per week on-site
**IT IS VERY IMPORTANT THAT YOU:**
Have time and priority management skills
Be proactive, curious, and engaged to drive continuous improvement
Be able to work constructively and respectfully in a team to achieve shared results
Be organized and able to multitask
Be flexible
Have clear and objective written and verbal communication
Benefits
💰 Internship stipend
🏥 Health benefits
🍽️ Multi-benefits card for meal and grocery allowances
🚌 Transportation allowance
🏋️♂️ Wellhub (wellness program)
🎉 Day off on your birthday
🍎 Afternoon fruit
💛 Well-being program
🐾 Pet Love
🪪 SESC membership
🛡️ Group life insurance
🌍 Access to Amcham training and development programs
Senior Customer Success Manager optimizing customer journeys for CloudZero's B2B SaaS platform. Building relationships, driving success plans, and managing renewals in a hybrid role based in Boston.
Customer Success professional managing client relationships for a digital marketing agency. Focused on communication, organization, and value - driven interactions to achieve client goals.
Customer Success Manager for Userpilot engaging with clients on product optimization in B2B SaaS space. Owning customer relationships, guiding product education, and success strategies.
CRM Strategist developing CRM systems to drive revenue growth for a music industry tech startup. Collaborating on initiatives to improve user engagement and optimize retention through data - driven strategies.
Email CRM Specialist executing content strategies for e - commerce campaigns in a hybrid setup. Collaborating with teams to optimize email and marketing strategies for maximum engagement.
Customer Success Manager overseeing client implementations and support in surgical education. Collaborate with hospitals and medical institutions using our online learning platform.
Senior CRM Associate overseeing Spanish marketing communications for DraftKings. Creating content and executing campaigns while collaborating across teams in the sports entertainment industry.
Sr. Regulatory Affairs Specialist focusing on compliance and governance under the Controlled Substances Monitoring Program at McKesson. Collaborating across departments for regulatory excellence and optimization.